PRIVACY POLICY
At La Rosa, we are committed to protecting the privacy of our customers and ensuring the security of your personal information. By accessing this website (www.larosamiami.com), La Rosa mobile applications, La Rosa loyalty programs, or La Rosa social media (collectively, the “Digital Marketing Program”), you acknowledge our information collection, use, storage, and disclosure practices (collectively, “Privacy Practices”) and consent to the terms of this Privacy Policy. For the purposes of this Privacy Policy, “La Rosa,” “we,” “our,” or “us” refers to La Rosa, a company registered in Florida, and includes all of our affiliates (as defined below).
This Privacy Policy must be read in conjunction with La Rosa’s Terms of Use.
Types of Information
You are not obligated to provide personal information to La Rosa. However, the use of the Digital Marketing Program, making purchases or consuming products at our stores, and participating in various La Rosa initiatives (including, without limitation, any customer reward program, promotions, surveys, polls, and sweepstakes) may require the disclosure of personal information. The types of information you may provide to La Rosa include: (i) personally identifiable information (“PII”) and (ii) other non-identifiable information (“Non-PII” and together with “PII”, “Customer Information”). PII is information that could reasonably be used to identify you, including, without limitation, your name, address, email address(es), phone number(s), birth date, financial information (including credit and debit card information), household information, demographic information, and photographs. Non-PII is information that does not identify you and may include statistical data concerning your use of the Digital Marketing Program.
Use of Information
La Rosa may use Customer Information, or any part thereof, to: (i) complete and manage purchases, orders, returns, and exchanges; (ii) send promotional and marketing communications to you regarding La Rosa and its products and services; (iii) share data with our affiliates and business partners; (iv) send coupons, mobile coupons, newsletters, emails, and mobile messages; (v) conduct research and analysis; (vi) administer contests and sweepstakes; (vii) create personalized content, offers, services, and advertising; (viii) prevent fraudulent transactions and theft; and (ix) comply with applicable law, governmental requests, court orders, or otherwise protect the rights, property, or safety of La Rosa or others. La Rosa may use Non-PII to analyze trends and track navigation within the Digital Marketing Program.
Cookies
We may use cookies (a small, unique identifier text file), web beacons (a small graphic), and other technologies to receive and store certain types of information whenever you interact with the Digital Marketing Program through your computer or internet-enabled device. The purpose of this technology is to identify you when you visit the Digital Marketing Program so we can enhance and customize your online experience. You may set your browser to reject cookies. You may also manually delete cookies from your computer. For more information on how to disable cookies, you should consult with your browser service provider. However, if you disable cookies, some sections of the Digital Marketing Program may not function properly.
We may collect certain technical information from your computer or internet-enabled device when you visit our websites and other areas within the Digital Marketing Program, including, without limitation, your Internet Protocol (IP) address, your computer’s operating system, browser type, and any referring website address. We use this information to enhance your experience during your visit to our websites and other areas within the Digital Marketing Program and for system administration, security, and troubleshooting purposes.
Social Media
The Digital Marketing Program may include social media features and widgets, such as Facebook, Instagram, Twitter, and other social networks. Social media features and widgets are subject to their own privacy policies. We encourage you to read each social media company’s privacy policy before using the features or widgets.
Mobile Applications
Mobile applications may automatically collect certain information from you, including, without limitation, the type of mobile device, the Internet Protocol (IP) address of your mobile device, your mobile operating system, and the location of your mobile device (provided you give permission for location services). You can stop the collection of information via your mobile device by uninstalling the mobile applications or, to discontinue location information only, by adjusting your location settings in your mobile device.
Privacy of Children
In compliance with the Children’s Online Privacy Protection Act (COPPA), we ask that children under the age of thirteen (13) do not provide any PII on the Digital Marketing Program. If you are a parent or guardian of a child under the age of thirteen (13) and believe your child has provided PII to La Rosa, please contact us at info@larosamiami.com.
In-Store Cameras
We may use in-store cameras for security and operational purposes.
Links
The Digital Marketing Program may contain links to other websites that we do not control. We are not responsible for the privacy practices of any linked website. Any Customer Information you provide when accessing a third-party website is subject to that third-party’s privacy policy.
Opt-Out
If you do not wish to receive promotional mail, promotional phone calls, or promotional emails, please contact us at info@larosamiami.com.
Data Security
We maintain strict security protocols, including physical, electronic, and procedural safeguards, to protect Customer Information. These protocols include compliance with federal law and the use of Secure Socket Layer (SSL) encryption to prevent any loss, misuse, unauthorized access, or disclosure of your personal information. While we strive to maintain data security, we do not guarantee or warrant its security.
Updates to Privacy Policy
From time to time, we may modify this Privacy Policy to reflect industry initiatives or changes in the law, technology, La Rosa Privacy Practices, or features of the Digital Marketing Program. All modifications and updates shall be effective upon posting. Your continued use of the Digital Marketing Program after we post an updated Privacy Policy signifies your acceptance of the new Privacy Policy. You should review this Privacy Policy regularly to ensure you are aware of any changes.
Contact Us
If you would like to communicate with La Rosa about this Privacy Policy, please feel free to contact us at info@larosamiami.com